Terms of Service

1. Business Information

These Terms of Service govern your use of the website operated by Cooks River & Waratah, located at 28 Silver St, Marrickville NSW 2204, Australia.

2. Related Policies

These Terms of Service should be read together with our Refund and Return Policy, Privacy Policy, Shipping Policy, and Terms of Sale.

3. Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable law.

4. Eligibility

You must be at least 18 years old to make a purchase on our site.

5. Lawful Use

You agree to use our site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, our site by any third party.

6. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

7. Suspension or Termination

We may suspend or terminate your account or access to our site if we reasonably believe you have violated these Terms.

8. Product Information

We make reasonable efforts to display product colours, materials, and details accurately, but slight variations may occur due to photography, screen settings, or manufacturing.

9. Errors and Updates

We may correct errors in pricing, descriptions, or availability at any time without prior notice, and may cancel orders affected by such errors with a full refund.

10. Intellectual Property

All content on our site, including text, graphics, logos, and images, is owned by or licensed to Cooks River & Waratah and may not be used without our written permission.

11. Customer Reviews and Submitted Content

By submitting a review or other content, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display that content in connection with our business.

12. Third-Party Services and Links

Our site may link to third-party websites or services that we do not control and for which we are not responsible.

13. Website Availability

We do not guarantee that our site will be available at all times or free from errors, and we are not liable for temporary unavailability.

14. Disclaimer

Except as required by the Australian Consumer Law, our site and products are provided "as is" without warranties of any kind beyond those that cannot be lawfully excluded.

15. Limitation of Liability

To the extent permitted by law, our liability for any claim arising from your use of our site or products is limited to the amount you paid for the relevant order.

16. Indemnification

You agree to indemnify us against claims arising from your misuse of our site or violation of these Terms.

17. Governing Law

These Terms of Service are governed by the laws of New South Wales and the applicable federal laws of Australia.

18. Dispute Resolution

Before initiating formal proceedings, we encourage you to contact us to resolve any dispute informally. Nothing in this clause limits your right to bring a claim before the applicable courts or tribunals of New South Wales.

19. Changes

We may update these Terms of Service from time to time. Continued use of our site after changes take effect constitutes acceptance of the revised Terms.

20. Contact

Cooks River & Waratah
28 Silver St
Marrickville NSW 2204
Australia
Phone: +61 2 9876 5432
Email: support@cooksriverandwaratah.com.au